COVID-19 UPDATE

Dear Friends of Mohegan Lake Veterinary Hospital,

 

We are excited to announce that we will be allowing one person to accompany their pet into the hospital for doctor visits only. Masks are required in the hospital at all times regardless of your vaccination status.  All other services (technician appointments, medication pick ups…) will remain curbside.  We look forward to seeing you in person!

  

Appointments:

*When you arrive, please park in the back in our parking lot and  call the hospital to let us know you are here. A member of our staff will take a detailed history, and then when the room is ready for you, we will direct you to the front of the building and escort you inside.  Please be aware that our front door will be locked and we will open it for you.

 

*To minimize exposure in the hospital, there will be no waiting in our reception area.  

 

Medications and Food:

Picking up medications or food? Please call ahead to make sure we have your prescription in stock.  We will ask you to pay ahead of time.  When you are ready for pick up, a staff member will gladly bring it to your car.

 

If You are Feeling Sick:

Please let our staff know of any potential exposure to COVID-19 or if you are feeling sick, coughing, fever, etc... before coming to our office so we can work with you to plan accordingly.

 

Ongoing Updates:

We will do our best to keep everyone updated as the situation continues to change.  In the event we have to close, we will notify all affected appointments.   We will update our outgoing voicemail message, website, Facebook and Instagram with changes.

 

Thank you for your cooperation and patience. We understand these are stressful/difficult times for all. We are striving to provide the same level of service while protecting our clients, staff members, and their families. We will utilize every effort to stay open to safely provide care to your pet. Please call or email us with any additional questions. Our email address is info@moheganlakevets.com.

 

Thank you,

Dr. Belvedere and the Mohegan Lake Veterinary Staff